Privacy
Policy.

Who We Are

This Privacy Policy describes the privacy practices of Gangsta Geeks LLC, a limited liability company operating under the trade name (DBA) Live Black Media ("Live Black Media," "we," "us," or "our"). We are a multi-media production and consulting company providing photography, videography, drone footage, music videos, commercials, event coverage, livestreaming, podcast production, and related creative services.

This Policy applies to all information collected through our website (liveblackmedia.com), our booking forms, our SMS/text messaging program, our email communications, our phone line, and any other channel where we interact with you.

By using our website, booking a service, submitting a form, or opting in to our SMS program, you acknowledge that you have read and understood this Policy.

Information We Collect

A. Information You Provide

We collect information you give us directly when you:

• Fill out a contact, booking, or inquiry form
• Call or text us at our published phone number
• Send us an email
• Book a shoot or pay a deposit/invoice
• Opt in to our SMS/text messaging program
• Subscribe to a newsletter or marketing list
• Communicate with us on social media

This information may include:

• Identity data — name, business name
• Contact data — phone number, email address, mailing address
• Project data — shoot details, locations, dates, creative briefs, reference materials
• Payment data — billing name, billing address (payment card details are processed by our payment processors; we do not store full card numbers on our servers)
• Communications — your messages to us via form, SMS, email, or chat

B. Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address, approximate location (city/region level)
• Device type, browser type and version, operating system
• Pages visited, time spent, referring URL
• Cookie identifiers and similar tracking data (see Section 5)

C. Information from Third Parties

We may receive information from third-party services we use to operate our business, including our website host (GoHighLevel / Smart Scale Consulting), payment processors, email/SMS service providers, and analytics providers.

How We Use Information

We use your information to:

• Respond to inquiries and booking requests
• Schedule shoots and coordinate logistics
• Deliver finished work (galleries, video files, edits)
• Process payments and send invoices/receipts
• Send transactional messages (appointment confirmations, reminders, delivery notifications)
• Send marketing or promotional messages — only with your explicit opt-in consent
• Improve our website, services, and customer experience
• Maintain security, prevent fraud, and enforce our Terms of Service
• Comply with legal obligations

SMS / Text Messaging Program

A. How You Opt In

You consent to receive SMS messages from us only through one of these explicit opt-in methods:

• Checking an SMS-consent box on a form on our website (e.g., contact form, booking form, newsletter signup)
• Texting a keyword (such as "START" or "BOOK") to our published phone number
• Verbally or in writing confirming during a phone call, email, or in-person conversation that you want to receive texts from us
• Submitting a quote or inquiry form where SMS consent is clearly disclosed

Consent to receive SMS messages is not a condition of purchasing any product or service from us.

B. Types of Messages You May Receive

• Transactional / Operational — booking confirmations, appointment reminders, shoot day logistics, delivery notifications, payment receipts, follow-ups
• Conversational — replies to your inquiries, questions about your project, scheduling coordination
• Promotional / Marketing (only if you separately opted in) — service announcements, discounts, new offerings, content drops

C. Message Frequency

Message frequency varies based on your relationship with us and the type of message:

• Transactional / booking-related: sent as needed to coordinate your shoot — typically 1–10 messages per active project
• Promotional / marketing: no more than 4 messages per month, unless you've separately consented to a higher frequency

D. Message & Data Rates

Message and data rates may apply. The exact amount depends on your mobile carrier and plan. We are not responsible for any charges your wireless carrier applies for sending or receiving SMS messages.

E. How to Get Help — Reply HELP

Reply HELP to any of our text messages to receive help. You may also reach us at:

• Phone: +1 (832) 988-0435
• Email: [email protected]

F. How to Opt Out — Reply STOP

You can cancel SMS messages from us at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message we send. After you send the unsubscribe keyword, we will send you a single confirmation message and then stop sending you SMS messages. You can re-subscribe at any time by texting us again or opting in through a form.

G. Supported Carriers

Our SMS program is compatible with all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, US Cellular, Sprint, Boost, Cricket, MetroPCS, Virgin Mobile, and many regional carriers. Carriers are not liable for delayed or undelivered messages.

H. SMS Data Sharing — Important

Cookies & Tracking

Our website uses cookies and similar technologies (pixels, web beacons, local storage) to operate the site, remember your preferences, analyze traffic, and — where you've consented — deliver relevant marketing.

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We may use the following categories of cookies:

• Strictly Necessary — required for the site to function (e.g., form submission, security)
• Analytics — help us understand how visitors use the site (e.g., Google Analytics)
• Marketing — used to deliver relevant ads on third-party platforms (e.g., Meta Pixel) only where permitted

How We Share Information

We do not sell your personal information. We share information only in these limited cases:

• Service providers — vendors who help us operate the business (website hosting, CRM, SMS/email delivery, payment processing, accounting, cloud storage) under contractual confidentiality obligations
• Legal compliance — when required by law, subpoena, court order, or to protect our legal rights
• Business transfers — in connection with a merger, acquisition, financing, or sale of business assets, where your information may be transferred as part of the transaction
• With your consent — any other sharing only with your explicit permission

We do not share or sell SMS opt-in data, mobile phone numbers, or text-message-related information with third parties for marketing or promotional purposes — ever.

Data Retention

We keep your information only as long as we need to:

• Deliver the services you booked
• Comply with tax, accounting, and legal requirements (typically up to 7 years for financial records)
• Resolve disputes and enforce our agreements
• Maintain client portfolios (final delivered media may be archived indefinitely for portfolio and licensing purposes, subject to any agreement we make with you about use of your likeness)

When information is no longer needed, we delete, anonymize, or securely archive it.

Your Rights & Choices

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Delete your information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Opt out of SMS by replying STOP to any text message
• Request a copy of your information in a portable format
• Withdraw consent where we rely on consent to process your data

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before fulfilling the request.

California residents (CCPA/CPRA): You have the right to know what categories of personal information we collect, to request deletion, and to opt out of any "sale" or "sharing" of personal information. We do not sell personal information.

Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information — including encrypted storage of client data, access controls on our CRM and cloud storage, and PCI-compliant payment processing through trusted third parties (Stripe, GoHighLevel Payments). However, no method of transmission or storage is 100% secure. You provide information at your own risk.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it. For event coverage involving minors (e.g., family events, school events), we require consent from a parent or legal guardian before using or publishing any imagery.

Third-Party Links

Our website may contain links to third-party sites (e.g., social media, streaming platforms, partner sites). We are not responsible for the privacy practices of these third parties. Review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. If the changes are material, we will provide additional notice (e.g., a banner on our website or a direct email). Continued use of our services after the changes take effect means you accept the updated Policy.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or to exercise any of your privacy rights, contact us: